Can I pay with a credit card if I don't have PayPal account?
- Yes, you can pay directly with a credit card or Visa debit card through a PayPal payment system; after clicking "Pay with PayPal" scroll down for Credit or Visa Debit options.
How long does it take to prepare and ship my order?
- Orders generally ship within 1-3 business days of the order being placed.
Do you ship worldwide?
- We ship only to Canada and USA.
Why is the color of the item not exactly as pictured?
- While every effort is made to represent colors accurately, computer monitors are not all calibrated equally and we cannot guarantee the colors you see exactly match the colors of the actual fibres.
Do you have a Newsletter and how do I sign up for it?
- We send out a monthly newsletter with sales, new arrivals and anything else exciting happening around the store;
- You can sign up here.
Do you have sales in your store?
- I have featured items on sale every month, please check frequently.
If I order 300g of wool, will it come in one piece?
- Yes, all wool roving comes in one continues piece.
You have prices in both USD and CAD, why?
- Prices in CAD are for reference only; all transactions are in USD.
Are the colors in an item's pictures 100% accurate?
- While every effort is made to represent colors accurately, computer monitors are not all calibrated equally and we cannot guarantee the colors you see exactly match the colors of the actual fibres..